Shipping & Returns

Shipping Policy

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We offer $10 flat-rate shipping for Weighted Hug orders within the United States.

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Most orders ship within 1–2 business days. Each Weighted Hug is built in Minnesota with meticulous attention to detail. Because our products are weighted, textile-based, and produced in small batches, we prioritize reliable, cost-effective delivery while keeping shipping clear and predictable.

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After placing your order, you’ll receive a confirmation email, followed by shipping updates once your Weighted Hug is on its way.

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Return Policy

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We want you to feel confident and supported in your purchase. Returns are accepted within 30 days of delivery for both defective and non-defective products.

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Items must be returned in new, unused condition. Returned items must be unworn, unwashed, and free of stains, odors, pet hair, damage, or visible signs of wear.

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Returns are accepted by mail only. Customers are responsible for return shipping costs and for purchasing their own return shipping label. We recommend using a trackable shipping service so your item arrives safely.

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There are no restocking fees.

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Once your return is received and approved, your refund will be processed within 14 days. Original shipping charges are non-refundable unless the item arrived damaged, defective, or there was an error with your order.

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Exchanges, Damaged or Defective Items

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At this time, we do not accept direct exchanges.

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If you would like a different color or style, please return your item according to the return policy above and place a new order when available.

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If your Weighted Hug arrives damaged or defective, please contact us as soon as possible so we can make it right.

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For questions or to start a return, contact us at: hello@weightedhug.com

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